A CONSIDERED GUIDE
Frequently
asked.
Thoughtful answers for choosing, caring for, and receiving your Karthigai handloom.
How quickly will my saree be dispatched?
Same-day dispatch is available on request. Otherwise, please allow 3–7 working days unless a different timeline is mentioned for the saree.
How long does delivery take?
Estimated delivery within India is 2–7 working days after dispatch. DTDC is our primary courier partner. We also ship worldwide; international delivery timelines and charges are shared when your order is confirmed.
Can I request blouse stitching and saree falls?
Yes. Blouse stitching and saree falls can be arranged on request. Please share your measurements and preferred finishing details before your order is confirmed. Applicable charges and timelines will be shared separately. Falls can be requested with every saree. The Pure Drape Edit is offered without a blouse, so blouse stitching is not available for those sarees.
What is your returns policy?
Returns are accepted strictly for damage. If your saree arrives damaged, please contact hello.thekarthigai@gmail.com with details and photographs. The return must be arranged by the customer.
Can colours vary from the photographs?
Yes. Handloom texture, natural light, photography, and individual screen settings can create slight variations. We share each saree by its code so you can refer to the exact piece in your enquiry.
How do I enquire about a saree?
Choose a saree from its collection and share the five-character KAR code with us. For assistance with availability, finishing, or delivery, write to hello.thekarthigai@gmail.com or call +91 77089 76876.
NEED A LITTLE MORE?
We are happy to help.
For a saree enquiry, share its KAR code with our team.
hello.thekarthigai@gmail.com +91 77089 76876